Apartment Sale

Telecoms/TV companies all sound the same, one of my partners at work, in the UK,tried for over an hour yesterday to cancel his sky subscription first on line with no luck, then tried via phone but gave up, think he is steeling himself to try again today.

Dicey,
Your experience with MEO brought back memories of when we bought our house here four years ago. We were told by our seller that the MEO contract had been ended when the sale went through. A month later, on finding a debit on our bank account, we found that this was not in fact the case (never got to the bottom of why, as we had been assured it had). Anyway, after some deliberation, we decided to keep with the contract that had transferred to us, as it gave easy access to the internet to my husband who was still in work. The only trouble, there was no modem to be found anywhere in the house.
Like you, we went into the MEO shop in Modelo in Albufeira, explained all to the girl in the shop who then phoned someone else, and we waited and waited etc. We were rebuked for having no modem, despite it being nothing to do with us, and could not get through to them that it had been removed before we moved in the house. In the end, we were handed a new modem, but charged for the privilege! We too spent well over an hour in the shop, and it didn’t end there as we ended up having to contact MEO to get them to come out to the house to set everything up, as instructions given by the person in the shop where incorrect.
On the plus side (as you say, MEO are desperate to keep customers), we were contacted a year ago by them by phone, and sold a new contract, which is about €20 per month less than the old one, and includes basic tv (no tv on previous contract). They didn’t however get that quite right, as they agreed to install in December 2017 whist we were here, but obviously got their wires crossed, and we had to rearrange as they didn’t turn up, and had booked the installation for February 2018. Happy to say we got there in the end, but we will certainly be contacting them when this contract comes to an end to see what can be offered.

I’d like to wish you well as you leave Açoteias. I dare say you’ll miss it after so many years here, and I hope you keep in touch with the forum. If anything new crops up around the Roja Pé/Açoteias area, I shall post on here. Recently retired, we are now spending much more of our time over here.

Wherever the next phase takes you, I hope you enjoy it as much as you have here. Good luck!

Dicey make sure you get  good accountant to do your capital gains tax return. Plus you can't file it until  a certain month in the following year after you have sold. We sold in Sept 2015 and couldn't file the CGT return  with tax office until  the following  May 2016 (unless they have changed it since then) We had a nightmare with the tax office with ours due to an inept accountant who never sent our paperwork in for proof, even though we had previously  paid the bill they asked for us to pay into tax office  in Sept 2016,so they then  doubled our bill 5 months later. It took 18 months to eventually sort it, we ended up having to do a Reclamacao Graciosas   (literally meaning gracious complaint)  to Lisbon tax office which cost us more money. Eventually they accepted everything was OK and nothing more to pay.So stressful though not knowing what  the outcome would be. Good Luck !!!!