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MEO upgrade |
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cubsur 
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 Topic: MEO upgradePosted: 09/December/2021 at 18:27 |
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A few weeks ago I switched electricity from EDP to MEO Energy. An immediate reward was more Gb for downloads on my MEO mobile. A few days ago I received an email from MEO saying that as a thank you for joining MEO Energy they would double the speed of my internet at home. Tested yesterday, lo and behold I have 500Mbps coming out of my fibres.
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Albufeira Resident
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Jock
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Joined: 07/November/2011 Location: Auld Reekie Status: Offline Points: 1331 |
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Posted: 09/December/2021 at 21:30 |
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Very impressive. I think I'm doing well to get 109 mbps on fibre.
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It is no coincidence that in no known language does the phrase 'As pretty as an Airport' appear. Douglas Adams
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cubsur
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Posted: 10/December/2021 at 08:58 |
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Speeds do differ according to what I am using. On my new notebook it's up around 500mbps, on the older desktop around 200Mbps.
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Albufeira Resident
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Norm55
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Posted: 25/June/2022 at 21:52 |
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Called onto albufeira shop and given a deal of 35.99 per month. Lo and behold i now havemMeo care added to my direct debit. 6.99 per month. I did nit ask for this Anyone have a contact e mail for them ?
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cubsur
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Posted: 26/June/2022 at 09:39 |
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Best go back to the shop. They don't answer emails. But I suspect it's a non refundable insurance policy you signed 'by mistake'.
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Albufeira Resident
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Norm55
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Posted: 26/June/2022 at 10:01 |
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Thanks for reply, i live in UK. I did not sign anything, have had contract with them for 3 years, i asked for reduction in price. After long conversation with his " manager " i got it reduced, i asked for contract, told it was not necessar. They tried to sell me health care package, i refused. Again i signed nothing.
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dpx3001
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Joined: 04/June/2021 Location: Albufeira Status: Offline Points: 173 |
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Posted: 26/June/2022 at 10:18 |
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Yeah they are pretty aggressive with pushing additional expenses. My wife took MEO contract about month ago and they tried paddling all kinds of additional fees. I remember at least three tries in 2 minutes,, including MEO care and screen insurance and what not. Otherwise great service but upselling tricks are not appreciated. I always refuse everything additional same as with worten devices. If anything breaks it is always cheaper to just throw it away than to pay additional fees.
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Norm55
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Posted: 29/June/2022 at 16:58 |
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But i did refuse everything, signed nothing so how can this be legal? I wont be over till October. Cant log into site to create an account as i need Portuguese tel number. They dont reply to e mails and shop has no direct number.
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dpx3001
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Posted: 29/June/2022 at 22:40 |
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Last time I wanted to ask something they replied to email sent to adesaolojaonline@meo.pt I have no idea if it is MEO Tv or mobile related but they should be able to at least direct to to some other email.
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Norm55
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Posted: 29/June/2022 at 22:47 |
Thanks will try that 
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Norm55
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Posted: 01/July/2022 at 09:48 |
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They cannot help. I need to log into my meo. Did this but need to confirm meo phone number to recive sms confirmation. I dont have a meo phone ! Its hopeless. My friend over there went in yesterday but they would not do anything as she was not account holder. Its not the money, its the principle that having signed nothing i am being robbed of 6.99 € a month
I rang the dedicated hotlines but all options are Portuguese ( obviously ) having pressed each option the phone went dead. Am pretty much pi***ed off |
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AJSUGGY
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Posted: 02/July/2022 at 07:23 |
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Do you know the Head Office address, if so send a letter addressed to the CEO explaining your grievances, to see what he has to say. That's if you get a reply.
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suggy
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cubsur
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Posted: 02/July/2022 at 08:33 |
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The head office address is on your bill MEO - Serviços de Comunicações e Multimédia, S.A. · Av. Fontes Pereira de Melo, 40 1069-300 Lisboa - Portugal
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Albufeira Resident
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Norm55
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Posted: 18/July/2022 at 08:24 |
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They have refunded me ! An e mail confirming cancelation of the MEO care plan. Thank you for all advice above
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dpx3001
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Posted: 18/July/2022 at 08:36 |
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From any angle you are now... carefree!
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dpx3001 wrote: