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MEO upgrade

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Skiddy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Skiddy Quote  Post ReplyReply Direct Link To This Post Topic: MEO upgrade
    Posted: 24/July/2022 at 12:44
Must say that's sounds a good deal,ours just includes landline & TV.. maybe worth us seeing if we can get a better deal or go with someone else, cheers cubsur..
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cubsur Quote  Post ReplyReply Direct Link To This Post Posted: 24/July/2022 at 09:15
My most recent monthly bill from MEO was just shy of €59 (incl VAT) which includes

Internet 500Mb per sec unlimited, TV incl box, landline, mobile and 3Gb per month mobile internet. TV fillm channels I pay €10 extra for. Discount of €1,50 for electronic billing only.
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Skiddy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Skiddy Quote  Post ReplyReply Direct Link To This Post Posted: 23/July/2022 at 16:35
Sorry " me
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Skiddy Quote  Post ReplyReply Direct Link To This Post Posted: 23/July/2022 at 16:34
If you don't mind me asking
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Skiddy Quote  Post ReplyReply Direct Link To This Post Posted: 23/July/2022 at 16:33
Norm55..how much do you pay a month now ? Compared to before with care plan ? Just asking because we have been with 'meo now for about 6yrs and was paying €44 a month, after reading about what happened to you & checked ours, only to find its jumped up to €57.49 a month 🥺 what are you paying a month now? If you don't mind me asking...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dpx3001 Quote  Post ReplyReply Direct Link To This Post Posted: 18/July/2022 at 08:36
From any angle you are now... carefree!  Clown
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Norm55 Quote  Post ReplyReply Direct Link To This Post Posted: 18/July/2022 at 08:24
They have refunded me ! An e mail confirming cancelation of the MEO care plan. Thank you for all advice above
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cubsur Quote  Post ReplyReply Direct Link To This Post Posted: 02/July/2022 at 08:33
The head office address is on your bill

MEO - Serviços de Comunicações e Multimédia, S.A. · Av. Fontes Pereira de Melo, 40 1069-300 Lisboa - Portugal
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AJSUGGY View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AJSUGGY Quote  Post ReplyReply Direct Link To This Post Posted: 02/July/2022 at 07:23
Do you know the Head Office address, if so send a letter addressed to the CEO explaining your grievances, to see what he has to say. That's if you get a reply. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Norm55 Quote  Post ReplyReply Direct Link To This Post Posted: 01/July/2022 at 09:48
They cannot help. I need to log into my meo. Did this but need to confirm meo phone number to recive sms confirmation. I dont have a meo phone ! Its hopeless. My friend over there went in yesterday but they would not do anything as she was not account holder.   Its not the money, its the principle that having signed nothing i am being robbed of 6.99 € a month
I rang the dedicated hotlines but all options are Portuguese ( obviously ) having pressed each option the phone went dead.   
Am pretty much pi***ed off
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Norm55 Quote  Post ReplyReply Direct Link To This Post Posted: 29/June/2022 at 22:47
Originally posted by dpx3001 dpx3001 wrote:

Last time I wanted to ask something they replied to email sent to adesaolojaonline@meo.pt
I have no idea if it is MEO Tv or mobile related but they should be able to at least direct to to some other email.


Thanks will try that
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dpx3001 Quote  Post ReplyReply Direct Link To This Post Posted: 29/June/2022 at 22:40
Last time I wanted to ask something they replied to email sent to adesaolojaonline@meo.pt
I have no idea if it is MEO Tv or mobile related but they should be able to at least direct to to some other email.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Norm55 Quote  Post ReplyReply Direct Link To This Post Posted: 29/June/2022 at 16:58
But i did refuse everything, signed nothing   so how can this be legal? I wont be over till October. Cant log into site to create an account as i need Portuguese tel number. They dont reply to e mails and shop has no direct number.
Any options ?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dpx3001 Quote  Post ReplyReply Direct Link To This Post Posted: 26/June/2022 at 10:18
Yeah they are pretty aggressive with pushing additional expenses. My wife took MEO contract about month ago and they tried paddling all kinds of additional fees. I remember at least three tries in 2 minutes,, including MEO care and screen insurance and what not. Otherwise great service but upselling tricks are not appreciated. I always refuse everything additional same as with worten devices. If anything breaks it is always cheaper to just throw it away than to pay additional fees.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Norm55 Quote  Post ReplyReply Direct Link To This Post Posted: 26/June/2022 at 10:01
Thanks for reply, i live in UK. I did not sign anything, have had contract with them for 3 years, i asked for reduction in price. After long conversation with his " manager " i got it reduced, i asked for contract, told it was not necessar. They tried to sell me health care package, i refused. Again i signed nothing.
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