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Topazio hotel
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DDunne View Drop Down
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Joined: 30/July/2009
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Points: 34 		Post Options Post Options   Thanks (0) Thanks(0)   Quote DDunne Quote  Post ReplyReply Direct Link To This Post Posted: 22/May/2012 at 11:28
Dont judge a book by its cover!  This little place was fab in the inside!  It really didnt matter that the outside wasnt that great.  We really enjoyed our stay and loved the fact that no one was attached or above us (i.e no noisy neighbours, slamming doors etc).
Really think you shouldnt knock something till you have tried it.
 
Avril - It was a total bargain the 5 nights for myself, hubby and our son cost only around £200 stg. Big smile
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mblingane View Drop Down
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Points: 90 		Post Options Post Options   Thanks (0) Thanks(0)   Quote mblingane Quote  Post ReplyReply Direct Link To This Post Posted: 23/May/2012 at 20:07
Couldn't agree more DDunne. Personally I'm more interested in what it looks like inside. Couldn't care less if it looks like a prefab on the outside at look as its preTTYFab on the inside.
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gems56 View Drop Down
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Points: 4 		Post Options Post Options   Thanks (0) Thanks(0)   Quote gems56 Quote  Post ReplyReply Direct Link To This Post Posted: 03/July/2012 at 17:31
Just back from 5 days in one of the bungalows at Topazio hotel, the bungalow is fab very modern and clean with a lovely deck to sit out, I was very impressed. but not so much with senior management at Topazio who totally messed up our booking and lied through their teeth about what was going on we had to stay in an apartment on 1st night as bungalow had a maintenance problem that was too serious for us to even view the bungalow we then realised all bungalows had guests in them and even then they lied and not even an apology but the receptionist on the desk was a very nice girl put in anunenviable position by management
gems
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cubsur View Drop Down
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Points: 8487 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cubsur Quote  Post ReplyReply Direct Link To This Post Posted: 04/July/2012 at 08:34
Gems56 - did you ask for the complaints book and write down what you experienced?
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Algarveaddick View Drop Down
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Joined: 27/December/2008
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Points: 2607 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Algarveaddick Quote  Post ReplyReply Direct Link To This Post Posted: 04/July/2012 at 13:09
Originally posted by gems56 gems56 wrote:

Just back from 5 days in one of the bungalows at Topazio hotel, the bungalow is fab very modern and clean with a lovely deck to sit out, I was very impressed. but not so much with senior management at Topazio who totally messed up our booking and lied through their teeth about what was going on we had to stay in an apartment on 1st night as bungalow had a maintenance problem that was too serious for us to even view the bungalow we then realised all bungalows had guests in them and even then they lied and not even an apology but the receptionist on the desk was a very nice girl put in anunenviable position by management


Management messing up, lying, and leaving staff to carry the can? Never...

Glad you did not let it spoil your holiday Gems.
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RogerD View Drop Down
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Points: 229 		Post Options Post Options   Thanks (0) Thanks(0)   Quote RogerD Quote  Post ReplyReply Direct Link To This Post Posted: 01/October/2012 at 16:14
So far we have never had any problems at Topazio and long may it continue :) 5 and half sleeps :)
Heading out again on May 26th!!!
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RogerD View Drop Down
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Points: 229 		Post Options Post Options   Thanks (0) Thanks(0)   Quote RogerD Quote  Post ReplyReply Direct Link To This Post Posted: 11/October/2012 at 14:53
Staying here currently and again we cant fault the friendly and helpful staff, even the kiss club cant disturb us and we are in the bungalow/villa closest to it!! Fab place to stay, recommend it!!
Heading out again on May 26th!!!
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